Privacy Policy

1. Introduction

PXL Journey LLC ("Company," "we," "us," or "our") operates esimforall.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect information about users of our Website.

We are committed to protecting your privacy and being transparent about our data practices. By using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

Email Addresses: If you choose to subscribe to our newsletter or updates, we collect your email address. This is the only personal information we directly collect from you.

Voluntary Submission: Providing your email address is entirely voluntary. You can use our Website without subscribing to our newsletter.

2.2 Information Collected Automatically

Google Analytics: We use Google Analytics to understand how visitors use our Website. Google Analytics collects information such as:

• Your IP address (anonymized)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on pages
• Referring website
• General geographic location (country/city level)

Cookies: Google Analytics uses cookies to collect this information. See Section 4 for more details about cookies.

2.3 Information We Do NOT Collect

We do NOT collect:

• Names or personal identification beyond email addresses
• Payment information (we don't process any payments)
• Login credentials (we don't have user accounts)
• Precise geolocation data
• Social media information
• Phone numbers or physical addresses

At present, we do not store search queries or filter preferences. However, we may implement this feature in the future to improve our service (see Section 10).

3. How We Use Your Information

3.1 Email Addresses

We use email addresses solely to:

• Send newsletters about new eSIM plans and providers
• Send updates about our Website features and improvements
• Communicate important changes to our Terms or Privacy Policy

We may use a third-party email service provider (such as Encharge or similar) to send these communications. Any such provider will be required to protect your information in accordance with this Privacy Policy.

3.2 Analytics Data

We use Google Analytics data to:

• Understand how visitors use our Website
• Identify popular content and features
• Improve Website performance and user experience
• Make informed decisions about Website development

3.3 We Do NOT

• Sell your personal information to third parties
• Use your information for targeted advertising on other websites
• Share your email with eSIM providers or other companies
• Send spam or unsolicited commercial messages

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember information about your visit.

4.2 Cookies We Use

Google Analytics Cookies: These cookies track your usage of the Website to help us understand visitor behavior. They include:

• _ga: Distinguishes users
• _gid: Distinguishes users
• _gat: Throttles request rate

These cookies typically expire within 2 years.

Essential Cookies: We may use essential cookies necessary for the Website to function properly (e.g., session cookies, security cookies).

4.3 Managing Cookies

You can control cookies through your browser settings:

• Most browsers allow you to refuse cookies or delete existing cookies
• You can opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on

Note: Disabling cookies may affect Website functionality.

5. How We Store and Protect Your Information

5.1 Data Storage

• Email Addresses: Stored securely in our email service provider's systems (such as Encharge)
• eSIM Plan Data: Stored in Google Firestore and synced to our self-hosted Redis instance for performance. This data is public information and contains no personal user data.
• Analytics Data: Stored by Google Analytics in accordance with their data retention policies

5.2 Security Measures

We implement reasonable security measures to protect your information, including:

• Encryption of data in transit (HTTPS/SSL)
• Secure storage practices
• Limited access to personal information
• Regular security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5.3 Data Retention

• Email Addresses: Retained until you unsubscribe or request deletion
• Analytics Data: Retained according to Google Analytics default settings (typically 26 months)
• eSIM Plan Data: Retained indefinitely as it is public information

6. Information Sharing and Disclosure

6.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating the Website:

• Google Analytics: Processes analytics data on our behalf. See Google's Privacy Policy.
• Email Service Provider: May process email addresses to send newsletters (e.g., Encharge). Any provider will be contractually required to protect your data.
• Vercel (Hosting): Our Website is hosted on Vercel. See Vercel's Privacy Policy.

These service providers are only permitted to use your information to provide services to us and must protect it in accordance with this Privacy Policy.

6.2 Legal Requirements

We may disclose information if required to do so by law or in response to:

• Valid legal process (subpoena, court order)
• Law enforcement requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the Website of any such change.

6.4 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Third-Party Links

Our Website contains links to third-party eSIM provider websites. This Privacy Policy does not apply to those websites.

• We are not responsible for the privacy practices of third-party websites
• We encourage you to review the privacy policies of any websites you visit
• Third-party providers may collect their own information when you visit their sites

8. Your Privacy Rights

8.1 Email Unsubscribe

You may unsubscribe from our newsletter at any time by:

• Clicking the "unsubscribe" link in any email we send
• Contacting us at privacy@esimforall.com

8.2 Access and Deletion

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Deletion: Request deletion of your personal information
• Correction: Request correction of inaccurate information

To exercise these rights, contact us at privacy@esimforall.com.

8.3 Do Not Track

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals, as there is no industry standard for how to respond to them.

8.4 Rights for EU Residents (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your personal data
• Right to Restrict Processing: Request restriction of processing
• Right to Lodge a Complaint: File a complaint with your local data protection authority

Legal Basis for Processing: We process your email address based on your consent. We process analytics data based on our legitimate interest in improving the Website.

8.5 Rights for California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights

To exercise these rights, contact us at privacy@esimforall.com. We will respond within 45 days.

9. Children's Privacy

Our Website is not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@esimforall.com, and we will delete it.

10. Future Data Collection

We may implement additional features in the future that collect:

• Search Queries: To understand what eSIM plans users are looking for
• Filter Preferences: To improve search results and recommendations

If we implement these features:

• We will update this Privacy Policy
• We will notify users who have provided email addresses
• The data will be used solely to improve our service
• We will continue to protect your privacy

11. International Data Transfers

Our Website is operated from the United States. If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the United States.

The United States may have data protection laws that differ from those in your country. By using the Website, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting to the Website.

Notification of Changes:

• We will update the "Last Updated" date at the top of this page
• For material changes, we will notify users who have provided email addresses
• Your continued use of the Website after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@esimforall.com
• Company: PXL Journey LLC
• Address:

  2105 Vista Oeste St NW, Suite E - 1238

  Albuquerque, NM 87120, United States

Response Time: We will respond to privacy inquiries within 30 days (or as required by applicable law).

14. Data Protection Officer

For EU residents, if you have questions about how we process your personal data or wish to exercise your GDPR rights, you may contact our Data Protection Officer at: privacy@esimforall.com